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System Tray
If you're program doesn't work why not let us fix it? NO FIX NO FEE

Software and the information it processes are what makes your computer into a useful tool and enables it to produce the wonderful results like your P&L accounts or your wedding photos: unfortunately it's also the least reliable component of your system.

If you don't know (or don't care) about software and just need usable, value-for-money programs that do what you need them to do then we're the people to ask.

From the latest game to CRM we can advise, supply & support it to give you just what you want - and without ever asking you to decide between Python, iTunes, Fortran or Unix!

Support Sales & Supply

With the huge range of different programs available on the market today it can be a daunting task to pick the right one - and mistakes can prove very costly. Whatever your particular requirements may be (and no matter how vague an idea you may have) we can provide impartial advice on specifying the most appropriate software packages for the purpose.

We can supply (and install) any program from any manufacturer and will help you to choose the most suitable software for your needs and budget - including FREE software like Open Office, Linux and FireFox. Please be assured that, whatever you might need, we'll help you to evaluate your needs and identify the best value for money package for you.

As Microsoft Authorised Education Resellers we can also specify and supplyMS Authorised Education Reseller  programs for students, schools, charities etc from a wide range of the most popular Microsoft software packages with very substantial savings on usual retail pricing, call us now to see if you're eligible.

Support Support & Training

We have the expertise to diagnose and rectify all sorts of errors, faults and glitches in a wide variety of programs and operating systems, including Windows, Mac and Linux systems - even obscure and 'obsolete' software is not necessarily a problem

Remember if you want us to, we can solve your problems or provide training and assistance instantly on your own PC via our remote support service.

Even if you've already purchased some software somewhere else but would like help with installing or configuring it we're more than happy to help - it's surprising how frequently compatibility issues can arise, with even the most popular programs from major companies so please call us.

SupportCustomisation And Bespoke Development

Having the just the right software for the job is a boon so if you need something slightly different or tailored in the way of a software solution, perhaps you've outgrown your current spreadsheet or need an automated mail-merge, then we can discuss your requirements, assess the current system and review the alternatives with you.

Typically, our customers' requirements are such that we can create a suitable solution which is based on one of thw popular commercial packages but individually tailored to suit your specific needs and preferences - and for less than you might expect.

Some of the solutions we've developed for our customers include

    Access 2003
    Inventory Control - designed for a local agricultural machinery company using Microsoft Access - including web publishing capability, image management and fiscal reporting.
    Sage ACT
    Candidate Tracking - developed to meet the needs of a fledgling recruitment consultancy agency using Sage ACT - including CV/document and e-mail tracking and user level security.
    Open Office Calc
    Spreadsheet - a wide assortment of spreadsheet based solutions using Microsoft Excel, Lotus 123 and Open Office Calc including:
    MS Excel
    • statistical & trend analysis & reporting
    • simple financial accounts - P&L, invoicing etc
    • customer relationship management (CRM)
    • road haulage delivery performance monitoring
    • charity membership control

As specialists in micro-business needs we try to ensure that we always have the skills and resources 'in house' to to meet the majority of our customer's software requirements.

However, if you need a larger, specialised or more complex solution (for example an e-commerce system) we might suggest employing the services a specialist software development house who have the necessary skills, resources and experience for a project of that nature.

In such cases not only we can recommend you to a suitable firm but we can also provide liaison and project management services, acting on your behalf to ensure you get the system and results you require.

SupportCan You Help Me?

We've helped people to buy, use and develop a lot of different software packages over the years (we've listed some of them below) so the answer is probably 'yes' but please feel free to call us and ask.

If you're having problems one of the first things to do is see if it's a known issue with your particular program. Below are links to some of manufacturers support pages (more coming soon) where you may be able to find help or an update:

Operating System

Windows (2000 to 7), Linux, OS(X), BEos, MSDOS


PaintShop, CorelDraw, PhotoShop


Sage, QuickBooks, MS Money


NOD32, Norton, McAfee, Zone Alarm

Office Suites MS Office, OpenOffice, SmartSuite
Internet Firefox, Internet Explorer, Safari, Opera

*BBC News; July 2007

© Ellis Combined Technologies 2007
Last Modified 12/01/12
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