"I've some personal data on my PC. What happens if you work on my system?"
Ellis Combined Technologies appreciate that our customers' sytems frequently contain information that is private, legally privileged, confidential, commercially sensitive or of a similar nature.
We will never intentionally view any customer's private or personal data held on their systems (e.g. documents, browsing history, mailbox contents, attachments etc) unless asked to do so by the customer.
It is however possible that, in the course of our providing the service you have requested, we may (through necessity or inadvertently) access and/or view information that may be considered personal or confidential.
Also, depending on the nature of your issue or problem, we may make a temporary back-up (copy) of some or all of the data on your system as a precaution against potential data loss. Any such back-ups are kept securely and only for as long as is necessary - upon successful completion of the job the back-up is destroyed.
Any and all such data will be treated as strictly confidential by Ellis Combined Technologies and we will never disclose any information about any customer or their data except insofar as is necessary to comply with applicable laws or valid legal requests.