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Ellis ComTech About Us

Ellis Combined Technologies (or Ellis ComTech - thanks to ourCanal Bridge  customers) is a small, family managed business based in Tattenhall, a beautiful village just South of Chester in the North West of England.

Founded and wholly owned by brothers Ivor and Tim Ellis, we focus on providing a comprehensive range of top quality IT support services to home users, micro-businesses, farmers, charitable groups, independent professionals and similar.

Although we've customers as far away as Scotland and Surrey (we even do remote support for a customer in Dubai) the majority of our clients are from Cheshire, North Wales, Shropshire and The Wirral where we benefit from a thorough understanding of the locality and it's environment plus we're close enough to provide a prompt on-site support service as and when it's needed.

WhyOur Approach
  • Each of us takes great pride in our work: we pay attention to detail and there's no room for compromise when it comes to doing the best job possible for the customer - we earn our money.
  • We're committed to giving every customer a personal, first-class service: because they need to be sure they can always rely on us to provide them with appropriate and effective solutions to each and every issue.
  • Above all the customer is king and our good reputation is of paramount importance: that's why we are always straightforward and honest in all our dealings with our customers, look out for their best interests and do our utmost to ensure that they are 100% happy.

WhyOur Background

The business was officially formed in 2001 when Tim joined Ivor (who had been operating as an independent freelance ITTroubleshooting Networks  consultant and troubleshooter since 1998). The name was chosen to reflect our flexibility & versatility: we combine supply, service, support and training etc for all the various combinations of Information Technologies that our customers need and use.

The decision to start the company was based on a desire to encourage the practical & cost effective use of Information Technology by the smaller businesses who have no access to the specialist advice and support that backs-up IT in larger organisations.

With both of us having general business backgrounds and experience of IT in the 'real' business world, we realised that the considerable commitments being made in technology and equipment (sometimes enforced by customers, the Government or suppliers) was often being undermined by less than suitable and under-used systems and a distinct lack of effective, affordable support.

Since the majority of local businesses are 'micro-businesses' (i.e. up to about a dozen employees e.g. farmers, start-up companies, professionals etc) very few of whom need or can afford a full time IT person, we set out to provide a comprehensive range of high quality, professional yet affordable support services to local small businesses and personal computer users.

Cows in Field

Today, with almost every business & home having at least a computer and internet connection, having reliable, expert support readily available is even more important: although they may be as common as a telephone they're no where near as reliable or secure I'm afraid!

HowHow We Work

Although 'partnership' is an oft used phrase, it really is how we prefer to work - if we're to give our customers the best advice and service possible we need to be able to work together rather than in the traditional "customer vs supplier" fashion.

That's one of the major reasons we focus on the smaller businesses and home users: with them we can build a thorough understanding of the people, their needs and their business so we can really help them to use IT to benefit them and their business.

The result is we have formed very rewarding working relationships with most of of our customers because, on a personal level, we get great satisfaction from helping them to enjoy and use their IT systems and this is only really possible when working on a one-to-one basis where our contribution can be identified and recognised - call it 'Job Satisfaction'!

About the PartnersOur People

We are a family firm, a partnership of brothers Ivor & Tim Ellis, and we've both been immersed in business pretty well since we could talk: our parents owned a garage/service station in Ormskirk and later a Post Office stores - and, like all small business owners, they brought their work home with them so we have a thorough understanding of the issues and problems facing small businesses (we're one ourselves after all).

Tim Ellis BEng(Hon's)

Tim is a graduate of the University of Wales with a first class honours degree in Aeronautical Engineering.

Before joining Ellis Combined Technologies he worked for a number of years for Unilever in a variety of roles including their research labs, Logistics & Planning departments where he was involved in the integration and development of their brand new Materials Resource Planning system.

Ivor Ellis BA(Hon's) MBCS

Ivor also graduated from the University of Wales, with a 1st Class Honours degree in Business Management, after completing a Higher National Diploma in Business and Finance - as an award winning 'mature' student.

Prior to going freelance and then forming Ellis ComTech he worked for Excel Logistics as a project support consultant engaged on the roll-out & implementation of their computerised systems across the UK. He has also worked for Continental Can Europe overseeing their computerisation of their fixed asset systems, Lego UK and British Fuels Ltd.

Although we've been involved with computers one way or another for over twenty years we're still learning something new everyday so why not take advantage of our experience?

About the PartnersOur Partners

We're proud of our independence so, in order to provide our customers with the best possible solutions, we have teamed up with some selected companies who are leaders in their field & offer quality products & solutions.

As well as being Microsoft Registered Partners and Authorised Educational Resellers we've partnered with a number of carefully screened and selected specialist organisations including:

Data Recovery and Computer Forensics Services by Ellis Combined Technologies, an official partner of http://www.disklabs.com

Intel integrator logo

NOD32 partber logo
Draytek partner logo
Zen internet partner logo
Acer partner logo
© Ellis Combined Technologies 2011
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